Troubleshooting
Stripe Connect, SMS, availability, CSV imports, and access problems. What differs by Appointments vs Restaurant plans.
- Stripe and payment problems
Connect onboarding, guest declines, subscription vs Connect, and embed quirks.
- SMS messages not sending
Light card banner, template toggles, allowances, overage, and where to read errors.
- Slots not showing or calendar gaps
Hours vs calendars, services, dining engine, closures, and subscription paused booking.
- Data import problems
Validation, mapping, the 24 hour undo window, partial runs, and Support bundles.
- Login, staff access and permissions
Password reset, admin vs staff routes, onboarding, session timeout, and subscription locks.