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Step-by-step guides for running your venue on ResNeo: dashboard basics, your booking page, appointment calendars and services, settings, billing, and fixes for common problems.
69 articles across 5 categories
Getting started
All plansEverything you need to set up and run ResNeo for your appointments business: your profile, hours, payments, booking page, services, classes, events, resources, your team, the daily tools, communications, reports, and more, all in plain language.
29 articles →
Appointments plan
AppointmentsEverything you need for Appointments Light, Plus, and Pro: calendars, services, availability, the appointment calendar, classes, events, resources, team access, payments, communications, reports, import, and your public booking experience.
18 articles →
The ResNeo app
All plansRun your venue from your phone: install the app and sign in, work your diary on the move, take bookings and payments at the counter, keep client records and compliance forms up to date, and know which jobs still belong on the web.
11 articles →
Settings & account
All plansVenue Settings for admins, Account for staff, hours, plan, Stripe, comms, team, imports, and how they relate to Contacts and Reports.
6 articles →
Troubleshooting
All plansStripe Connect, SMS, availability, CSV imports, and access problems.
5 articles →
Still stuck?
From the dashboard, open Support to message the ResNeo team, or review the Troubleshooting section.