How can we help?
Step-by-step guides for running your venue on ResNeo: dashboard basics, restaurant tables and dining setup, appointment calendars and services, settings, billing, and fixes for common problems.
65 articles across 5 categories
Getting started
All plansEverything you need to set up and run ResNeo for your appointments business: your profile, hours, payments, booking page, services, classes, events, resources, your team, the daily tools, communications, reports, and more, all in plain language.
23 articles →
Appointments plan
AppointmentsEverything you need for Appointments Light, Plus, and Pro: calendars, services, availability, the appointment calendar, classes, events, resources, team access, payments, communications, reports, import, and your public booking experience.
18 articles →
Restaurant plan
RestaurantDining availability, floor plan, table grid, day sheet, waitlist, and table-focused communications.
13 articles →
Settings & account
All plansVenue Settings for admins, Account for staff, hours, plan, Stripe, comms, team, imports, and how they relate to Contacts and Reports.
6 articles →
Troubleshooting
All plansStripe Connect, SMS, availability, CSV imports, and access problems. What differs by Appointments vs Restaurant plans.
5 articles →
Still stuck?
From the dashboard, open Support to message the ResNeo team, or review the Troubleshooting section.