ResNeo HelpDashboard

Creating and assigning bookable calendars

Use the Calendars tab to add columns, assign services and other models, respect plan limits, and understand what staff see first.

Bookable calendars (your columns)

Who can do this: admins manage the full Calendars matrix; staff usually work from Availability for their own hours (see Working hours).

What this covers: adding a calendar, linking services (and optional class, event, or resource rows), and staying within your plan limits.

Calendar Availability

Four tabs: Calendars first, then weekly Availability, Breaks, and Closures per calendar.

Open the right screen

  1. Sign in as an admin.
  2. Go to Calendar Availability (/dashboard/calendar-availability).
  3. Start on the Calendars tab.

What each calendar represents

Each active calendar becomes a column on the Appointment Calendar and a who / where dimension for online booking. Typical patterns:

  • One calendar per practitioner.
  • One calendar per room or chair bank.
  • A blend of people and rooms, whatever matches how you operate.

Appointment Calendar layout

Each bookable calendar is a column. Use the toolbar for date, view, filters, new booking, and walk-ins.

Assign what can be booked

Still on Calendars, attach:

  • Appointment services guests can pick online or staff can pick on the phone.
  • Class types, experience events, or resources when those models are enabled, so generated sessions inherit the correct column.

If something should not appear online yet, fix it here before publishing changes.

Plan limits and entitlements

Light allows one active calendar; Plus allows up to five; Pro is effectively unlimited. The product enforces this when you click Add calendar. If the button is disabled:

  • Deactivate a calendar you no longer sell, or
  • Upgrade under Settings → Plan.

Naming, order, and housekeeping

Give calendars clear names (guests may infer who they are visiting). Admins can drag the grip on each calendar row to change the left-to-right order on the staff calendar; on smaller screens use the move buttons. Deactivate instead of deleting when you need history to stay intact.

Each calendar row can also show:

  • A plan pill such as 3 / 5 on plan or Unlimited calendars.
  • Assigned Services, Classes, Resources, and Events.
  • A public calendar link when the calendar has its own slug.
  • Configuration alerts if resources share a column in a way that could create conflicts.

Staff experience

Linked staff members may open Calendar Availability directly on Availability for their own template. They cannot add venue-wide calendars unless they are admins. If someone is blocked, promote them or perform the change yourself.