Set up your classes

Set up your classes

Classes let several clients book the same session at once, such as a weekly beard-care workshop. You set them up in two stages: first a class type, which is a reusable template, then real dates people can book.

The one big idea: a class only appears for clients once its class type is Active and it has been scheduled onto real dates. A type on its own is just a template, and nobody can book a template.

Before you start

1. Turn classes on first. Open Settings, then the Booking Settings tab, and find the Booking models card. Tick Classes & sessions. Until you do, there is no Classes row in your sidebar. See set up your business profile.
2. Have a calendar ready. Every class runs on a calendar column. Admins can also create one from the class form. See business & calendar hours.
3. Connect Stripe if you want to be paid online. See connect Stripe to take payments.
4. Sign in as an admin. Team members can only manage classes on calendars they look after.

Heads up: turning classes on renames two sidebar rows. Appointments becomes Bookings, and New Appointment becomes New Booking. Nothing has moved, they just cover more than appointments now.

Step 1: Create a class type

1. Open Classes from the sidebar and click + Add class type.
2. Fill in the Name and an optional Description.
3. Set Duration (minutes) and Capacity (spots), which is how many clients can book one session.
4. Choose the Calendar column it runs on.
5. Add an Instructor label (optional) and a Colour.
6. Add a Price, plus a deposit or full-payment rule if you take payment online. Both need a price per person and a fully connected Stripe account.
7. Under Guest booking rules, set Max advance (days) (starts at 90), Min notice (hours) (starts at 1), Cancellation notice (hours) (starts at 48), and whether Allow same-day bookings is on.
8. Leave Active (visible to guests) ticked. Untick it only to park a class type without deleting it.
9. Click Save class type.

Step 2: Put it on the calendar

A class type does nothing until you schedule it.

1. Scroll down to the month calendar and click Schedule classes.
2. Pick the class type, then tap a day in the grid.
3. Choose how it repeats: a one-off session, a weekly repeat on the same weekday, or spaced dates every few days.
4. For a weekly repeat, choose how many weeks, or a date range.
5. Set the start time. The end time follows the duration on the class type.
6. Save.

Step 3: Watch the bookings come in

Upcoming sessions lists what is scheduled, each showing how many spots are booked against the capacity.

• Click a session row to open its roster and see who is coming.
• Use Edit on a row to change that one session, including a Capacity override.
• To add a client yourself, use New Booking in the sidebar and choose the Classes tab.

Only an admin can cancel a class and let booked clients know.

Selling class packs, courses, or memberships? These need switching on separately. Open Settings, then Booking Settings, and turn on class packs, courses and memberships. A Class products button then appears on your Class timetable page.

Common problems & fixes

Problem	Likely cause	Fix
There is no Classes row in my sidebar	The classes booking model is off	Open Settings, then Booking Settings, and tick Classes & sessions
My class type is saved but clients cannot book	It has not been scheduled onto real dates yet	Use Schedule classes to put it on the calendar
My class is scheduled but clients cannot see it	The class type is not Active, or its calendar has no hours that day	Open the class type and tick Active (visible to guests), then check the calendar's hours
I cannot lower the capacity	More clients are already booked than the new number	Cancel a booking first, or set the capacity to the number already booked
I cannot find Class products	Class packs, courses and memberships are not switched on	Turn them on under Settings, then Booking Settings
I cannot add a client to a session	The roster does not add clients	Use New Booking in the sidebar and pick the Classes tab

Next steps

• Using the calendar
• Set up your services
• Guest communications (email and SMS)