ResNeo HelpDashboard

Business hours and special closures

Weekly hours save strip, closures calendar, and how blocks differ by plan.

Business hours & closures

Weekly opening hours

Settings → Business hours opens the weekly grid. Choose periods per weekday, mark days closed, and use Save opening hours when you are happy. The strip stays visible while editing so you can review the full week before committing.

Closures & special days

The lower card (Closures & special days) edits venue availability blocks: pick a date range on the calendar, choose a block type, then save.

  • Every venue gets Closure and Amended hours (venue wide).
  • Restaurant and Founding Partner tiers also get Reduced capacity, which applies to table bookings. Optional yield style numeric overrides appear for those restaurant blocks when the form exposes them.

Timezone

Set the venue timezone under Settings → Profile in the venue profile card so weekly hours, exceptions, and guest reminders align with your local clock.

After changes

Smoke test the public booking page around today and the next bank holiday you edited. If you use schedule calendars, also glance at Calendar Availability when that route is enabled for your venue.