Multi-location salon software for your second site.

Three ways to run a second salon or clinic

It comes down to whether the new site will have its own team, clients and takings, or is really extra room for the people you already have.

1. One account, more calendars

Add the people at the new site as extra calendars on your account. You keep one booking page, one client list, one Stripe account and one set of reports, and each calendar has its own working hours.

The catch is the address. ResNeo still sees one business with one address, and every booking email shows that address with a directions button, so a client booked at the second site is sent directions to the first. Put the place in each calendar’s name, such as “Jess, Westgate”, and tell clients where to go when they book. Every calendar at both sites also counts towards your plan’s limit, and because clients and money are not split by site, this set-up is the hardest to pull apart later.

2. Two linked accounts: open to everyone today

Sign the second site up as its own ResNeo account, then link the two. Each keeps its own diary, booking page, address, clients, payments and plan. Linking lets them work together as closely as you choose:

• See each other's diaries: the other site’s columns show in your calendar, with no client names or contact details, and no changes.
• Manage each other's bookings: adds client contact details and moving or editing existing bookings.
• Work as one team: adds booking and cancelling for each other and each other’s booking reports. Only this level can run one combined booking page across both sites.

The catch is the login. Until Add a site (option 3) is open for your business, one login runs one business, so sign the second account up with a different email address and sign in to each on its own. The same goes for your team: someone already at your first account can’t be invited to the second with the same email. Give them a calendar there and book it through the link. The Link & Break page has more on linking.

3. Add a site: a second business under the same login

Each site is its own business in ResNeo, with its own booking page, address, clients, team, payouts and plan. You keep one login, and Switch site at the foot of the menu moves you between them. Only the owner can add a site, and only from the dashboard on the web.

Running a satellite clinic one day a week?

Say you are a physio with your own clinic and a room somewhere else every Tuesday. Appointments Light has one calendar, so the simplest set-up is Appointments Plus at £49 a month.

Give yourself a calendar for each place, each with its own hours that never overlap. You keep one client list, and every treatment note sits on one record. Name each calendar after its place, because booking emails show your main address. Two linked Light accounts, or a Light site added to your login, cost £40 a month and send each client the right address, but a client you see in both places then has a record at each.

What changes day to day when you open a second site

Whichever set-up you choose, these change in the first week.

Your diaries

Everyone at the new site needs a calendar there, and someone who works at both has one at each. ResNeo does not stop one person being booked at both sites at once, so keep their hours from overlapping. To see both sites’ diaries in one calendar, link them at See each other's diaries or above: the other site’s columns then show in yours, marked with its name.

Your booking pages

Separate sites each have their own booking page, so give each its own Google Business Profile with that site’s link. Or share one combined page, where clients choose the location and the person. That needs the sites linked at Work as one team both ways, in the same time zone and currency, so a UK site and an Irish site can link their diaries but cannot share a page. When the sites are at different addresses, the page can list both under Our locations.

Your clients

Each site keeps its own client list. A client who books at both has a record at each, and the two cannot be merged or moved. Linked at Manage each other's bookings or above, you see the client’s details on the other site’s bookings, but you can only search the other site’s client list on a shared booking page. Gift vouchers, memberships, class packs and loyalty cards stay with the site that sold them.

Your money

Each separate site connects its own Stripe account in the Payments (Stripe) step, so deposits go to the site the client booked. ResNeo does not hold booking money. On one account with more calendars, both sites share one Stripe account, and splitting takings by site is up to you.

Your team

Each site has its own team. A manager who runs the new site is usually an Admin there, who can’t change the plan, billing or payouts unless the owner switches on Billing, payouts and admins. Team logins are unlimited on every plan. See what each role can do.

Your reports

Reports stay with each site. With sites under one login, the Sites page shows All sites: each site’s Bookings today, New bookings this week and No-shows this week, with a Total. For combined booking reports, link the sites at Work as one team and choose Everyone together in Reports. Takings, sales and voucher reports stay with each site. If a site uses Checkout, All sites also shows its net takings for the week.

What does salon software cost for two salons?

Each separate site or account pays for its own plan, and nothing is added for having more than one. There is no booking commission at any site.

The plans are Appointments Light at £20 a month for one calendar, Appointments Plus at £49 for up to five and Appointments Pro at £99 for unlimited calendars. Some typical sums: one account with both sites as calendars is £49 on Plus if you need five calendars or fewer between them (count two for anyone who works at both), or £99 on Pro. A Plus site and a one-chair Light site is £69. Two Plus sites is £98.

A new ResNeo account starts with a 14-day free trial. A site added with Add a site has no trial: you pay for its first month at checkout, and there is no built-in discount for several sites. If ResNeo has given you a promotion code, add it at checkout. Linking accounts costs nothing, and linked calendars never count against your plan’s limit.

Each plan includes its own texts every month: 100 on Light, 250 on Plus and 500 on Pro. Standard payment provider fees may apply. Prices are in pounds sterling and include VAT. If your business is in Ireland, talk to us before you take card payments online: online payments in euros are not switched on yet. Every plan and fee is on the pricing page.

Working with other owners, without merging

Independent owners can link their accounts the same way and stay separate businesses.

Linked at Work as one team, you can book into each other’s diaries and share one combined booking page, under the host’s name or one you choose. Everyone on it sees each other’s bookings, client contact details and booking reports, booked revenue included, but never takings or sales unless you agree a commission split that includes products. Once treatment records are switched on, each business’s admins and anyone with a diary can open the others’ records too. The host chooses the services on the page, and each of you can set your own price, length, buffer and deposit for your own calendars unless the host locks that service. Every booking, payment and client record belongs to the business that was booked. Lending each other a stylist? Commission splits can work out what one owes the other.

If one of you wants out later, a member clicks Leave, which brings their own booking page back, and the host can use End the collective. Each link stays until you click Unlink on it, one per business.

Sharing a building rather than a brand? Read our guides for co-working salons, shared clinics and rent-a-chair salons.