Co-working salon software with one front door and separate books.

This page is for buildings where every chair, room or suite is let to an independent. Run your own salon team and let a few chairs on the side? Chair rental salon software fits better.

What the operator controls

Your account hosts the combined booking page. In ResNeo that business is called the host.

• Which services are on the page, with their names, descriptions, options and forms. Members' other services are parked while it is live
• The name clients see: yours, or under Settings, Booking Page, Name on your booking page, choose A different name for the building’s brand
• The page's look and web address, with embed code for your website and a QR code for the desk
• Who joins: invite a member, remove one, or hand hosting to another member
• Whether members set their own prices and times for each service
• Five shared booking settings, such as Appointment waitlist and Staff-first booking

What every member keeps

Each member signs up for their own ResNeo account and plan. Joining your page shares access. It never moves ownership.

• Their own diary, hours and days off. The page only offers a member when their own diary says they are free
• Their own clients and history. A client who books two members has a separate record with each
• Payments to their own Stripe account, after clients see You are booking with their business. ResNeo does not hold booking money (more on separate payments)
• Confirmations and reminders from their own business, using their own text message allowance
• Their own price, length, buffer and deposit for each service on the page, unless you lock it

What changes when they join: their own booking page rests and sends guests to yours, their services that are not on the page are parked, the host’s five booking settings replace theirs, and they must offer appointments in the same time zone and currency as you.

Who sets prices in a co-working salon or suite building?

You build the menu. Each member can set their own prices and times on it, unless you lock a service.

You choose the services and their standard price, length and deposit. A member then sets their own calendar’s price, length, buffer and deposit with Edit values in Manage Collective. Every service starts that way, which suits businesses that each decide what they charge, as HMRC’s guidance for hair and beauty describes self-employed people working (our guide to chair rental and HMRC employment status explains why that matters).

To fix them for one service, such as a consultation priced the same everywhere, click a member’s box in the Manage Collective grid and click Lock prices and times. The row reads Prices and times locked, and Let members set their own undoes it. On a service with options, each option has one price everywhere, and only the deposit can differ. Where members’ prices differ, clients choose the person first, because Any available cannot quote one price.

What members can see of each other

Be clear about this before anyone joins: everyone on a combined page can see each other’s bookings, client contact details and booked revenue, and treatment records where a member switches them on.

Joining links a member with every other business on the page at Work as one team, both ways, so anyone can book, move or cover a booking in any member’s diary. Each member agrees to this when they join, and every action across a link goes in an audit log both sides can see.

Treatment records too. If a member keeps treatment records in ResNeo (notes, allergies, before and after photos), every other member’s admins and team members with a diary can see and add to them, and ResNeo says so when the member switches records on. Beauty, aesthetics and massage members who keep medical histories may prefer linked diaries instead.

Each member is sharing their clients’ details with every other business on the page, so agree in writing how they may be used, and check the ICO’s data sharing code. A member should not email another member’s clients: the ICO’s guidance on electronic mail marketing says the soft opt-in only covers a business’s own products and services.

Reports follow the same rule: while members are on the page, everyone sees each business’s Booked revenue in its own row, and the bookings list has a Booked through filter. Takings and sales stay with each business unless a member agrees a commission split that includes products.

Rather not share? Skip the combined page and link diaries at See each other’s diaries, which shows calendars with no client names or contact details. Members keep their own booking pages, and your website links to each one.

Your front desk

Many buildings run a shared reception. In the UK, HMRC’s VAT manual accepts that a salon can provide reception and appointment booking to self-employed members as an agreed service. Check one thing with your accountant first: a suite let to a hairdresser on its own may be exempt from VAT, but a chair or suite that comes with reception or booking can be standard-rated (our guide explains).

Give your receptionist a Front desk login on your account (logins are unlimited on every plan). On a combined page they can book, move and cancel in every member’s column, and each client is saved with the member who was booked. See roles and permissions.

Want your desk to book for everyone while members cannot see each other’s clients? Skip the combined page and link each member with your account only. In each link request, choose Customise permissions, ask for Full booking detail and Create, edit and cancel bookings on the member’s calendars, and give them No access to yours. Because the link is not full both ways, it never shares treatment records. The trade-off: no single booking page.

What your clients see

• Your address, phone and opening hours at the top of the page. If members work at other addresses, an Our locations list shows each one
• Before paying, You are booking with the member’s business, and Your payment goes to that business
• A confirmation from the member's business, naming the page they booked through
• A marketing tick box that names the member's business, not the building
• A member's own link still works: from their Instagram bio it opens your page with their team listed first
• One visit across members: a client can book a cut with one member and nails with another in one visit, as long as each member's address in ResNeo has the building's postcode. Each business provides, charges for and refunds its own part, and the client gets one confirmation
• If you switch on Any available practitioner, clients can take the first free time with anyone who offers that service at the same price, and busy times are shared out so one member does not get them all

Can ResNeo work out members’ rent?

No, ResNeo never collects rent. If you charge a percentage, Commission splits can work out what each member owes you each week or month. It needs a Work as one team link or a shared booking page, which every member of a combined page already has. A fixed rent you keep invoicing as you do now.

Under Settings, Commission splits, click Set up a split on a member’s calendar. Agree a share of the services they complete (and, if they use ResNeo’s Checkout, products), call it Rent or Fee, and settle weekly or monthly. Nothing counts until the member accepts. Each period gets a statement you both see, with Mark as paid. See the commission splits guide, and for what to charge, how to start a co-working salon.

Treatment rooms and suites: what to set up

A member’s client appointment never reserves a room, and rooms never block across separate businesses. Plan your rooms around that.

1. 1

   One member, one room or suite

   In a suite, or a room let to one person, the member's own calendar is the room. Nobody else books into it, so nothing clashes.

2. 2

   Rooms you let by the hour

   Add them to your own account as room hire, and book members in or list the rooms on your page. Two room hires never overlap. A member's client appointment does not reserve the room, so they book both. Each room sits on one of your calendars and blocks it while open, and rooms open at the same time need a calendar each: four studios open together need Plus.

3. 3

   A rota for everything else

   If members float between rooms, agree a rota, or give each room to one member on set days.

A room itself does not count towards your calendar limit, but the calendar it sits on does, so on Light a room takes your one calendar during its open hours. See bookable rooms and their hours.

When a member leaves, or a new one joins

1. 1

   They leave the page

   In Settings, Linked Accounts, they click Leave on the page’s row, and their own booking page comes back with every service, calendar and booking. You can do it for them with Remove on the Venues tab of Manage Collective.

2. 2

   They unlink from each business

   Leaving, or Remove, keeps every link. Joining linked them with every business on the page, so each link stays until they click Unlink on it, one per business. Until then, they and the others still see each other’s bookings and clients.

3. 3

   Their clients were always theirs

   Their records, future bookings and Stripe account were in their own account all along, so there is nothing to export or divide.

4. 4

   New members join in one step

   On the Venues tab, click Invite a venue. When they accept, they are linked with every business on the page and join it.

The page needs at least two businesses, so it ends when the last member leaves, or when you choose End the collective.

Setting up a co-working salon on ResNeo

These are the words you will see on screen.

1. 1

   Everyone signs up

   You and each member sign up for your own account and plan, each with a free trial, and set up your own calendar and services. Already on another booking system? Send us your export and we’ll move your clients, future bookings and team across for free. Then check everything before you share your new link.

2. 2

   Link with your first member and start the page

   Open Settings, then Linked Accounts, and click Link with a venue. Find the member, choose Work as one team, then Also start a collective. Name it, pick its web address and click Send request.

3. 3

   They accept

   They click Review request on the notice in their dashboard, read what joining means, then click Accept and join, followed by the page’s name.

4. 4

   Choose the services and go live

   Click Continue setup on your dashboard. Under Which services go on the page? tick the services, and under Who does what? the calendars that offer them, clicking Save and continue as you go. The last step shows whether the page is live.

5. 5

   Give the page the building's name

   Open Settings, then Booking Page. Under Name on your booking page, keep your own business name or choose A different name.

6. 6

   Invite everyone else

   In Manage Collective, on the Venues tab, click Invite a venue for each member. Nobody has to collect links first: one invitation links and joins.

Step by step in the help centre: linking with another business and running a combined booking page. The Link & Break page has the whole picture.

What co-working salon software costs

Each business pays for its own plan, and linking costs nothing on top. A member working one chair, room or suite usually needs Appointments Light at £20 a month.

Not working in the building yourself? You still need an account to host the page. Members’ calendars never count against your limit, so Light is enough unless you let rooms by the hour as well: each room open at the same time needs its own calendar, and on Light a room takes your one calendar while it is open. Text messages for a booking use the member’s own allowance. There is no booking commission on any plan. Standard payment provider fees may apply.

Prices are in pounds sterling and include VAT. If your business is in Ireland, talk to us before you take card payments online: online payments in euros are not switched on yet. To compare costs, try the booking software calculator, or see every plan and fee.