Fewer no-shows. Protected treatments. Less paperwork.
Let clients book 24/7, take deposits on high-value treatments, and collect consent forms, medical histories, and patch tests automatically before every appointment. ResNeo is the all-in-one booking platform for beauty salons and aesthetic clinics, with no booking commission and no marketplace renting out your clients.
Maya Reilly · with Nurse Amara
When
Thu · 14:30
Deposit
£50 paid
Before your visit
Clinic note
Sensitive skin. Patch tested for lidocaine, no reaction.
24/7
Online booking page
0%
Commission on bookings
Auto
Consent & patch tests
15 min
Typical setup time
ResNeo’s Compliance tools send the right consent form, medical history, or patch test the moment a client books, chase it until it is complete, and can stop a treatment being booked without it. No clipboards, no day-of scramble, no missing records.
Check-in today
Anti-wrinkle consent
Jon P.
Medical history
Maya R.
PPD patch test
Holly D.
Lash patch test
Aisha K.
Lash patch test outstanding
Send linkBooking rule
Patch test must be completed at least 48 hours before the appointment.
Start from built-in templates for patch tests, treatment consent, and new-client intake, then edit them to match your clinic. Set each as one-off, per-visit, or valid for a set number of days.
Forms send the moment a client books and are chased by reminder until they are complete, so nothing lands on the day of the appointment.
Clients complete and sign on their phone, with no app or login. Every record is saved against their profile and reused for future visits.
Require a valid patch test or signed consent before a treatment can be booked, and enforce a lead time such as a patch test at least 48 hours ahead.
Compliance tools support your own record-keeping. They are not legal, medical, or insurance advice. Check your obligations with your insurer or governing body.
Each promise below maps to the exact ResNeo features that make it happen. No buzzwords, just the tools doing the work.
A missed aesthetics appointment is an hour of chair time and product prep you cannot rebill. ResNeo gets clients to show, or to cancel early enough to refill the slot.
Protect injectables, colour, and long treatments with a deposit or full payment at booking. Payments go directly to your connected payment account. ResNeo does not hold booking money.
Confirmations and reminders go out by email and SMS before every visit, so no one forgets their slot.
Clients confirm or cancel from the reminder itself. An early cancel frees the room for your waitlist.
Clients book the moment they decide, often late at night after scrolling your before-and-afters. ResNeo turns that intent into a confirmed appointment instead of a missed DM.
A branded page and website widget take bookings around the clock, straight from your Instagram or Google profile.
Each therapist, nurse, or technician gets their own bookable link and live availability, so regulars rebook with the person they trust.
Offer a tint with the lift, a dermaplane add-on, or a course of sessions, and let the price and time adjust automatically.
Consent forms, patch tests, and medical histories should not eat your morning or pile up on the front desk. ResNeo collects them automatically and keeps them on file.
Consent, medical history, and intake forms send themselves the moment a client books, then chase until they are done.
Skin notes, allergies, colour formulas, and visit history live on each client profile, ready before they sit down.
Every room and practitioner in one colour-coded view. Drag to reschedule and spot clashes before they happen.
From “I need a top-up” to a confirmed, prepared appointment: treatment, practitioner, time, deposit, and the forms queued to complete. No app, no account wall.
Pick a treatment
Choose a practitioner
Find a time
Confirm & prepare
Facials, lashes, peels, injectables. Clients choose from your real menu, prices, and add-ons.
Book the therapist or nurse they trust, or take the first available slot.
Live availability only, with buffer and prep time built in. No double-bookings.
Pay a deposit, then receive the consent form and patch-test request to complete before the visit.
Real clinics are not one-price-fits-all. ResNeo lets you build a menu with variants, add-ons, deposits, and the buffer and prep time each treatment needs, so the diary reflects reality.
60 min
45 min
55 min
Skin notes, allergies, colour formulas, signed consents, and past visits all live on one profile, so the next appointment starts with full context, not a memory test.
Maya Reilly
Client since Mar 2024 · 18 visits
18
Visits
0
No-shows
£640
Deposits
Allergies & sensitivities
Sensitive skin. Reaction to glycolic over 10%. Lidocaine tested, clear.
Renting rooms to self-employed injectors, aestheticians, or therapists? Each runs their own ResNeo with their own clients, calendar, and payouts. Link accounts to share availability and a combined booking page, and break the link in a click. Nothing is ever merged.
Built for independents
Each person keeps their own clients, calendar, and takings in a separate set of books, and payments go straight to their own account, so independent professionals keep full control of their clients, bookings, and revenue even when they share a booking page.
A solo facialist or a full aesthetics team, a high-street studio or a medical clinic. If you take appointments and need the paperwork done right, ResNeo fits.
Marketplace apps list you alongside your competitors and take a cut. Generic schedulers leave consent and patch tests to you. ResNeo does both, in one place.
Comparison reflects how marketplace and general-purpose booking apps commonly operate. Specifics vary by provider.
Yes. ResNeo is built for appointment businesses, and aesthetic and beauty clinics are a natural fit. Take bookings 24/7, protect high-value treatments with deposits, give each practitioner their own bookable link, and collect consent forms, medical histories, and patch tests automatically before every appointment.
Yes. With Compliance turned on, you choose which treatments need a consent form, medical history, or intake form. The form is sent automatically when the client books, they complete and sign it on their phone with no app, and the record is stored on their profile. You can require the form to be completed before the booking is allowed.
Yes. Patch tests can be set to stay valid for a fixed period, such as 180 days, and ResNeo flags them as they approach expiry and sends a renewal request. You can also require a patch test to be completed a minimum time before the appointment, for example at least 48 hours ahead, and block bookings that do not meet it.
Connect Stripe in a few minutes, then decide which treatments take a deposit or full payment up front. Clients pay when they book, the slot is held, and standard payment provider fees may apply. Payments go directly to your connected payment account. ResNeo does not hold booking money.
Two things move the needle most: a deposit that gives clients skin in the game, and automated reminders with one-tap confirm or cancel. Together they cut no-shows sharply, and when someone does cancel, they free the slot early enough for your waitlist to fill it.
Yes. Each practitioner runs their own ResNeo with their own clients, calendar, and payouts, then you link accounts to share availability and a combined booking page. Either side can break the link in a click. Each person keeps their own clients, calendar, and takings in a separate set of books, and payments go straight to their own account, so independent professionals keep full control of their clients, bookings, and revenue even when they share a booking page.
No. Clients book, pay a deposit, and complete their forms on a fast, mobile-friendly web page, with no app and no account to create. You manage everything from your phone or a tablet at reception.
Plans start from £20/month with a 14-day free trial on every paid plan, and there is never any commission on your bookings. Cancel anytime by giving 30 days’ notice. Your subscription remains active until the end of the notice period.
Take bookings 24/7, cut no-shows with deposits and reminders, and collect every consent form and patch test before the appointment. Set up in an afternoon and start your free 14-day trial. No card needed to look around, no booking commission, cancel anytime.
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