About ResNeo

Booking software, built for the businesses that rely on it

ResNeo was born from a simple frustration: watching hard-working salons, clinics, studios and independent businesses lose time to admin and margin to global software giants.

John, Andrew and Ryan, the ResNeo founders, holding up the ResNeo app
John, Andrew and Ryan

Most booking systems today are either eye-wateringly expensive, overly complicated, or built for corporate markets somewhere else. They hit you with enterprise features you don’t need, take marketplace commissions on clients you earned, and offer “support” that doesn’t have a clue how an independent business actually operates.

ResNeo is different. We are building booking management specifically for independent businesses: simple to set up, straightforward to use, and priced fairly.

Our mission

Manage your diary with zero fuss. Cut no-shows right down. Keep what you earn, with no commission on a single booking.

Whether you run a hair studio, a busy clinic, a fitness studio, or a venue with a large team, ResNeo gives you the exact tools you need to stay in control of your time and your money.

Your booking system should make your life easier, not create a second job.

Why we built ResNeo

The problems we set out to fix

Running a business here is hard enough without spending your late evenings answering Facebook messages, chasing text confirmations, or watching your profits get eaten by hidden fees. We brought everything into one clean dashboard built for day-to-day use.

Secured revenue

Cut no-shows with upfront payments

Built-in Stripe integration lets you take deposits or full payments at the point of booking. Funds go directly to your Stripe account. ResNeo never holds your money.

Predictable overheads

Flat-rate monthly pricing

Every plan includes a monthly SMS allowance and email confirmations. No commission on bookings and no booking fees for your customers. The only messaging cost beyond your plan is SMS past your allowance, at a published 6p a message you can watch add up in your dashboard.

The freelance fix

"Link & break" for chair renters and associates

Chair renters and independent practitioners keep their own ResNeo account, then link with the salon to share diaries, or go further and put everyone on one combined booking page. Each person keeps their own clients, bookings and takings, and leaving takes a click. On a combined page one venue hosts, choosing the services and setting their prices for everyone.

See how link & break works

How we operate

Local, practical and transparent

We believe local business owners deserve software that works on fair terms. To us that means zero per-booking commissions and zero customer booking fees. Standard payment provider fees may apply.

It means giving you total ownership of your data, with the freedom to export your client history whenever you want. And it means real support. We are based right here in Holywood, just a phone call or an email away when you need us.

ResNeo is designed around the way independent businesses actually work: lean teams, busy days, loyal customers, and absolutely no patience for software that gets in the way.

Who it’s for

Built for any business that takes bookings

If your business depends on people booking a time, a service, a class or a space, ResNeo is built for you.

  • Hairdressers & Barbers
  • Beauty & Aesthetic Clinics
  • Gyms & Yoga Studios
  • Physios & Chiropractors
  • Sports Facilities & Courts
  • Dog Groomers
  • Photography Studios
  • Tutors & Driving Instructors

What we stand for

Four principles, kept simple

Simplicity & Honesty

Booking software should stay out of the way and let you get on with serving your customers.

Margin Protection

Businesses should not lose hard-earned profits to global marketplace "success taxes".

Client Experience

Your customers should be able to book a slot in seconds, 24/7, without waiting for a DM reply.

Data Ownership

Your clients are your clients. Full export, total portability, zero lock-in. Period.

ResNeo isn’t trying to be a generic global directory. We’re a practical, independent platform built to help businesses grow entirely on their own terms. We’re proud of what we’re building, and we’re only getting started.

Meet the founders

The team behind ResNeo

ResNeo was founded by three entrepreneurs who combined their backgrounds in business, technology and operations to build a better alternative for independent businesses.

Visiting Norah McNally Salon for Men
Visiting Norah McNally Salon for Men
At the Great British Barber Bash
At the Great British Barber Bash
On the ResNeo stand
On the ResNeo stand

John

Co-Founder & Head of Operations

The operational and strategic backbone of the company.

John oversees the strategic and operational side of ResNeo, ensuring our platform runs seamlessly every single day. With a strong background in business operations and compliance, he manages the behind-the-scenes structures, from payment security partnerships to long-term scaling. His focus is on building a stable, sustainable company that businesses can rely on for years to come.

Andrew

Co-Founder & Chief Technology Officer

The technical architect behind ResNeo, building from our Holywood office.

A seasoned software engineer, Andrew builds and maintains our entire platform infrastructure right here in Holywood. He believes business software should be incredibly powerful on the inside but beautifully simple on the outside. Because Andrew owns the code, we don’t rely on third-party developers, so we roll out updates, integrations, and features faster than global corporate alternatives.

Ryan

Co-Founder & Head of Growth

On a mission to help independent businesses protect their margins.

Having spent years working closely with independent operators, Ryan saw first-hand how global booking apps were draining salons and clinics with unfair commissions and hidden fees. He handles partnerships, onboardings, and ensures that our platform is built entirely around the practical, day-to-day needs of our users.

Based in Holywood, Co Down

When something goes wrong, Ryan is on the phone, Andrew is on the code, and John is running the business. No offshore support centre, no faceless ticketing queue. Just the three of us, looking after the businesses that rely on us.

Ready to take back control of your bookings?

Start a 14-day free trial or get in touch. We’d love to show you around.