Switching from Booksy, for barbers and salons
Looking for a Booksy alternative? What Boost costs, and how to switch.
For barbershops and salons: what Booksy and Boost charge, where Booksy is the better deal, how to get your clients out, and one plan for moving to a flat fee.
- 0% booking commission
- £20 a month for one chair
- Your data out, step by step
The short answer
What is a good alternative to Booksy?
One alternative to Booksy is a flat-fee booking system with no commission on new clients, such as ResNeo from £20 a month (Stripe's standard card fees still apply). Booksy can still suit you if its app brings you new clients, or you send a lot of texts, because its reminders are free. For a team of three, Booksy lists £50 (£60 with VAT) a month and ResNeo Plus is £49 including VAT, so ResNeo's subscription is lower and Boost and texts decide the rest. To switch, email info.gb@booksy.com for your client list and appointments as CSV or Excel files, import them into ResNeo and check them within the 24-hour undo. Booksy's figures were checked on 6 November 2026.
What does Booksy charge in the UK?
What Booksy publishes, with the source under each figure and ResNeo beside it.
| What | Booksy, as published | ResNeo |
|---|---|---|
| Subscription | Booksy£40 (£48 with VAT) a month, every feature includedBooksy's page does not say if this includes one team member.Check: Booksy's pricing page | ResNeo£20 a month including VAT (Light, 1 calendar) |
| Extra team members | Booksy£5 (£6 with VAT) a month eachCheck: Booksy's pricing page | ResNeo£49 for up to 5 calendars (Plus), £99 for any number (Pro), including VAT |
| Boost (optional) | Booksy30% of a new client's first visit plus VAT, minimum £5 (£6 with VAT), once per client. Marketplace bookings are free with Boost offOn the base price, without add-ons, and only for visits that took place. No monthly fee. Rates quoted on other websites can be out of date: this is Booksy's own UK rate on 6 November 2026.Check: Booksy's pricing page, Booksy help: how Boost works, Booksy help: how the Boost fee is worked out | ResNeoNone, on any booking |
| Reminders and confirmations | BooksyFree, however many you sendMarketing texts: 500 free a month, then 5p.Check: Booksy's pricing page | ResNeo100, 250 or 500 texts a month by plan, then 6p each. Emails cost nothing |
| Card payments | BooksyMobile Payments 1.29% + 20p; Tap to Pay 0.99% + 20p; Fast Payouts 1.5% of the payoutCash and your own terminal also work; no-show protection needs Mobile Payments.Check: Booksy's pricing page, Booksy help: ways to pay at checkout | ResNeoStripe's standard fees, from 1.5% + 20p (standard UK cards). ResNeo adds nothing |
| Contract | BooksyMonthly, 7-day free trial with no cardCancel through support at least 7 days before a billing date. Prepaid long-term plans are non-refundable.Check: Booksy's pricing page, Booksy help: cancelling, Booksy's GB terms | ResNeoMonthly, no contract. 14-day free trial, card required |
| In Ireland | Booksy€44 a month, €5 per extra user and Mobile Payments 2.6%, all plus VAT at the Irish rateThe Irish page says payment processing fees are not included.Check: Booksy's Irish pricing page | ResNeoPrices are in pounds sterling, in Ireland too. See the note on Ireland below |
Checked on Booksy’s own pages. Prices change, so check each figure on Booksy's pricing page or the link beside it. Booksy's pricing page says VAT is added to the final price of its services and fees, so we add 20% VAT to compare. ResNeo: Prices are in pounds sterling and include VAT.
If your business is VAT registered and reclaims VAT, compare prices before VAT instead: ResNeo’s £20, £49 and £99 plans are £16.67, £40.83 and £82.50 before VAT.
How Booksy Boost commission works
Boost is the optional part of Booksy that charges commission. Here it is as Booksy’s help article on Boost and pricing page describe it.
- A client's first visit while Boost is on costs 30% of that visit, minimum £5, plus VAT. On a £25 cut that is £7.50 (£9 with VAT). Later visits are free of it.
- It is worked out on the base price, without add-ons, and only for visits that happened: mark no-shows on the day.
- Wrong charge? Claim it under Marketing, Boost, Boost details, Claim (Booksy’s claims help).
Staying on Booksy? Share your own link
Booksy’s pricing FAQ suggests sharing your own Booksy profile link with clients so you are not charged commission on them. If you keep Boost on, give that link to new clients who find you through Instagram, Google or a friend, so they book you directly rather than through the Booksy app.
Booksy vs ResNeo: prices compared on real numbers
Including VAT on both sides, working alone costs £48 on Booksy, reminders free, and £20 on ResNeo Light with 100 texts. Boost adds £9 with VAT per new client on a £25 cut, and £14.40 on a £40 service.
Texts matter for a busy shop: the 24-hour prompt and the 2-hour reminder by text are two a booking. At 500 texts a month Appointments Plus comes to £64, and at 750 to £79, while Booksy stays at £60 with VAT, so Booksy is cheaper at both. Either message can go by email only, at no cost.
Working on your own
One bookable person, 100 reminder texts a month, first visits worth £25.
- Booksy, Boost off£48 a month
£48 subscription (£40 + VAT, reminders free)
- Booksy, Boost on, 3 new clients£75 a month
£48 subscription (£40 + VAT, reminders free) + £27 Boost fees (3 × £7.50 + VAT)
- ResNeo Appointments Light£20 a month
£20 subscription (100 texts included)
A team of three
Three bookable people, 250 reminder texts a month, first visits worth £25.
- Booksy, Boost off£60 a month
£60 subscription (£50 + VAT, reminders free)
- Booksy, Boost on, 6 new clients£114 a month
£60 subscription (£50 + VAT, reminders free) + £54 Boost fees (6 × £7.50 + VAT)
- ResNeo Appointments Plus£49 a month
£49 subscription (250 texts included)
A busy shop of three
Three bookable people sending 750 texts a month, Boost off.
- Booksy, Boost off£60 a month
£60 subscription (£50 + VAT, reminders free)
- ResNeo Appointments Plus£79 a month
£49 subscription (250 texts included) + £30 texts (500 beyond the 250 included, at 6p)
- Booksy subscription
- Booksy Boost fees
- ResNeo plan
- ResNeo texts
Published rates read on 6 November 2026, minimum fees applied, one message per text, card fees left out for everyone. Booksy's pricing page says VAT is added to the final price of its services and fees, so we add 20% VAT to compare. ResNeo: Prices are in pounds sterling and include VAT.
Subscription only, by team size
Taking Booksy’s £40 to cover one person (the cheaper reading) and adding VAT, Booksy’s subscription is lower for six to nine people. ResNeo’s is lower for one to five and from ten. Boost comes on top.
| People | Booksywith VAT | ResNeoincluding VAT | Lower |
|---|---|---|---|
| 1 | £48£40 + VAT | £20 Light | ResNeo |
| 2 | £54£45 + VAT | £49 Plus | ResNeo |
| 3 | £60£50 + VAT | £49 Plus | ResNeo |
| 4 | £66£55 + VAT | £49 Plus | ResNeo |
| 5 | £72£60 + VAT | £49 Plus | ResNeo |
| 6 | £78£65 + VAT | £99 Pro | Booksy |
| 7 | £84£70 + VAT | £99 Pro | Booksy |
| 8 | £90£75 + VAT | £99 Pro | Booksy |
| 9 | £96£80 + VAT | £99 Pro | Booksy |
| 10 | £102£85 + VAT | £99 Pro | ResNeo |
| 11 | £108£90 + VAT | £99 Pro | ResNeo |
| 12 | £114£95 + VAT | £99 Pro | ResNeo |
| 13 | £120£100 + VAT | £99 Pro | ResNeo |
Checked . Booksy's pricing page says VAT is added to the final price of its services and fees, so we add 20% VAT to compare. ResNeo: Prices are in pounds sterling and include VAT.
Booksy alternatives in the UK, by what you want to change
| If you want | One kind of alternative | What to check |
|---|---|---|
| A big marketplace that finds you new clients | A marketplace app such as Fresha: £17.94 a month with VAT for one person, plus 20% of a new marketplace client’s first booking, minimum £4.80 with VAT.Fresha, compared | CheckThe new-client fee, and whether booking through your own website needs the marketplace listing |
| Done-for-you set-up and training | An all-in-one salon system on a quoted plan, such as Phorest, whose UK and Irish terms run for a year and renew automatically.Phorest, compared | CheckThe written quote, the contract length and your notice date |
| No commission and no contract | A flat-fee booking system such as ResNeo: £20, £49 or £99 a month including VAT, 0% booking commission, monthly terms. | CheckThe text allowance, card fees and how many calendars you need |
Figures from each platform’s own UK pages, read on ; each linked guide shows its sources. ResNeo: Prices are in pounds sterling and include VAT.
What Booksy does well
- One price with every feature, gift cards and packages included.
- Reminders and confirmations are free however many you send.
- A client app where new customers find barbers, free unless Boost is on.
ResNeo lists you free at resneo.com/book once your booking page is set up, but it is newer and smaller than Booksy’s app.
Should you stay with Booksy or switch?
Stay
Staying with Booksy makes sense if
- Boost brings you new clients who come back, and 30% of a first visit is a price you are happy to pay.
- You send a lot of texts. Booksy's reminders are free however many you send.
- You have six to nine people taking bookings, where Booksy's price is lower including VAT.
Switch
Switching makes sense if
- You have one to five chairs, or ten or more, where ResNeo costs less including VAT.
- Most of your new clients already find you through Instagram, Google or word of mouth, so Boost's promotion adds little for you.
- You rent chairs to self-employed barbers and want each on their own account, linked into one booking page. See chair rental salon software.
How to get your clients out of Booksy
Booksy’s UK help centre has no self-service client export, so send support this email.
To: info.gb@booksy.com
Subject: Copy of my business data, [business name]
Please send me, as CSV or Excel files: my client list with names, phone numbers, emails and marketing preferences; all future appointments; my appointment history; my services with prices and lengths; and any gift card, package and membership balances. My account email is [email].
Your client list and appointments
- 1Send the email above from the address on your Booksy account, or paste it into the chat in the Booksy app.
- 2Ask for CSV or Excel files: ResNeo cannot read a PDF.
Some guides describe an export under Clients on the desktop version. If you see one, use it; Booksy's own article does not mention it.
Booksy help: a copy of your client list (updated 3 September 2026)
Your reports
- 1In Booksy Biz on a computer or tablet, open Reports and choose the dates and the category.
- 2Click the report’s title in the right-hand sidebar, then Download at the top right.
On a phone: Profile, Stats & Reports, Get key reports, and Booksy emails you an Excel file.
Booksy help: downloading reports (updated 15 October 2025)
Ask for your data before you cancel
Booksy's GB terms say that when the agreement ends your account and its data are permanently blocked, and that on request Booksy provides your data within 3 months of termination, then deletes it. Ask while your account is still open. Source: Booksy's GB terms.
What moves from Booksy to ResNeo
| From Booksy | Moves? | How, or what to do instead |
|---|---|---|
| Clients | Yes | Upload the client file Booksy sends as a Client list. One name column is fine: ResNeo splits it. |
| Appointments, past and future | Yes | Upload them as a Booking history, if Booksy sends them. If not, see the fallback in the plan. |
| Deposits clients paid on Booksy | Partly | Map any deposit columns to Deposit amount (£) and Deposit paid. No money moves: a refund of a deposit taken through Booksy has to be made in Booksy. |
| Gift cards, packages and memberships | No | Not through the data import. Checkout's Import vouchers from a file brings in each voucher's code, balance and expiry, but ResNeo is switching Checkout on for businesses gradually: if you would like it, talk to us. Otherwise honour Booksy's list of balances by hand. |
| Saved cards | No | Booksy publishes no way to export them. Clients add a card when they next book with a deposit. |
| Your Booksy profile and reviews | No | They stay with Booksy, and Booksy's terms do not say what happens to profile reviews after you leave. |
Also not imported: products, forms and loyalty balances. Barbers arrive as calendars, not logins, so you invite your team. ResNeo’s memberships are for classes, not appointments.
Importing Booksy’s files into ResNeo
In Settings, Profile, click Open Data Import (admins only). Upload the client file as a Client list and any appointments as a Booking history, check the matches on Map, match each barber and service, then Approve & start import. For 24 hours, Undo then Undo import reverses it. Step by step: importing your data and data import problems.
Rather not do it yourself? Send us your export and we’ll move your clients, future bookings and team across for free. Then check everything before you share your new link.
A plan for leaving Booksy without losing bookings
Ask for your data first, because it comes by email. Cancel Booksy last.
- 1
Today
Ask Booksy for your data, and switch Boost off
- Send the email above to info.gb@booksy.com before anything else.
- Switch Boost off, so no new first-visit fees build up while you move.
- 2
Week 1
Set ResNeo up while Booksy carries on
- When Booksy’s files arrive, start your 14-day trial, add a calendar per chair, and paste your Booksy link into Set up with AI, Your old booking page. No reply within a week? Chase Booksy first.
- Connect Stripe (how), but add deposits to services after import day.
- Switch on Ask for a Google review in ResNeo.
- 3
Import day
Bring your clients and appointments across, once
- Without deposit columns, a booking for a service with a ResNeo deposit shows Deposit pending: check those.
- Leave Send upcoming reminders for imported bookings unticked: Booksy keeps reminding clients about bookings made there, so each gets one reminder, not two.
- No appointments from Booksy? Import the clients, leave existing Booksy bookings where they are, and keep Booksy until the last one.
- 4
Overlap week
Take new bookings on ResNeo only
- Swap your link on Instagram, Google and your website. If a Book button on Google or Instagram opens Booksy, remove it with that platform, as Booksy's terms say it does not, then add your ResNeo link as your Google booking link.
- Until the last Booksy booking has passed, check Booksy each day for new bookings, cancellations and changes, and copy them into ResNeo. Never import the file again: ResNeo would add its bookings twice.
- Stop selling Booksy gift cards. Redeem old ones with Record a payment, Another way, noting the code.
- 5
After the last Booksy booking
Close Booksy
- Keep Booksy open until the last appointment with a Booksy deposit has happened, because any refund of it is made in Booksy.
- Let your last payouts land: Booksy says standard payouts take 2 to 3 business days.
- Cancel through support at least 7 days before a billing date, or in your phone's app store if you subscribed there.
What to tell your clients
“Hi [name], it’s [you] at [business]. From [date] I’m taking bookings on my new booking page: [link]. Your next appointment is still booked, nothing changes.”
Send it to clients with an upcoming appointment. ResNeo’s bulk messages go only to clients with marketing consent, so reach everyone else through your Instagram, website and Google profile.
What you get on ResNeo, and what it costs
One flat fee by team size, no commission, and a calendar and booking link for every chair. Deposits go straight into your own Stripe account (Stripe’s fees apply). Texts are included up to your allowance, then 6p each: for a three-chair shop that is Plus at £49 with 250 texts, so if you text a lot, send the 2-hour reminder by email only. Checkout, the till with gift vouchers: ResNeo is switching this on for businesses gradually. If you would like it, talk to us.
A barber working alone usually needs Light. A shop of up to five chairs needs Plus, and a bigger shop Pro.
Appointments Light
£20a month
One person, one calendar
Appointments Plus
£49a month
Up to 5 bookable calendars, with unlimited team logins
Appointments Pro
£99a month
Unlimited calendars and logins
Prices include VAT. Every plan includes unlimited team logins, online booking, deposits, reminders, client records and the iOS and Android apps, and starts with a 14-day free trial. Cancel anytime. Your subscription stays active until the end of your current billing period, and you are not charged again after that. If you cancel during your free trial, you pay nothing. See every plan and fee in full.
See the price calculator and booking software for salons and barbers.
Prices are in pounds sterling and include VAT. If your business is in Ireland, talk to us before you take card payments online: online payments in euros are not switched on yet.
Booksy is a trade mark of its owner. ResNeo is not affiliated with, endorsed by or connected to Booksy.
Common questions
Leaving Booksy, answered.
Is there a free alternative to Booksy?
ResNeo is not free: it is £20 a month for one chair after a 14-day free trial. If an app has no monthly fee, check what it charges on new clients, card payments and add-ons instead.
What is a good Booksy alternative for barbers?
Look for your own booking link, deposits or card holds against no-shows, and text reminders. ResNeo is one option, priced by the number of chairs, with 0% booking commission. Booksy's free reminders suit a shop that texts a lot.
How much is Booksy Boost commission?
30% of a new client's first visit, minimum £5, plus VAT, only while Boost is on, on the base price and only for visits that took place. No monthly fee. Rates quoted elsewhere online can be out of date.
Can I use Booksy without paying commission?
Yes. Boost is optional, and Booksy says marketplace bookings are free when Boost is off. It also suggests sharing your own profile link with clients so you are not charged commission on them.
How do I cancel Booksy?
Contact Booksy support by in-app chat or info.gb@booksy.com at least 7 days before the end of your billing cycle, as its GB terms ask. If you subscribed through the App Store or Google Play, cancel there.
What happens to my data when I leave Booksy?
Booksy's GB terms say your account and data are blocked when the agreement ends; on request Booksy provides your data within 3 months, then deletes it. Ask before you cancel.
Is ResNeo cheaper than Booksy?
Including VAT, Booksy's subscription is lower for six to nine people and ResNeo's for one to five and from ten. Booksy's reminders are free, while ResNeo charges 6p a text beyond the allowance, so a busy shop can pay less on Booksy. Boost adds at least £6 with VAT a new client.
Will my Booksy reviews and profile come across?
No. Your profile stays with Booksy, whose terms do not say what happens to its reviews. ResNeo can ask each client for a Google review.
Sources
Where this page’s facts come from
Every Booksy figure comes from Booksy's own pricing pages, help centre or GB terms; help articles show the date Booksy last updated them. Spotted something out of date? Tell us at hello@resneo.com. Checked on .
- 1
Booksy
£40 a month, £5 per extra user, the 30% Boost fee and £5 minimum, free reminders, text and card fees, the trial, and that VAT is added.
- 2
- 3
Booksy help centre (updated 14 September 2026)
Who Boost charges for, and only for visits that took place.
- 4
Booksy help centre (updated 27 May 2026)
How the Boost fee is calculated
The base price, without add-ons.
- 5
Booksy help centre (updated 3 September 2025)
Cancelling through support.
- 6
Booksy
7 days' notice, the prepaid subscription, data within 3 months of termination, and listings on other platforms.
- 7
Booksy help centre (updated 3 September 2026)
How do I obtain a copy of my client list?
Requesting the client list from info.gb@booksy.com.
- 8
Booksy help centre (updated 15 October 2025)
Report downloads on web, tablet and phone.
- 9
Booksy help centre (updated 18 May 2026)
Cash and your own terminal, and what needs Mobile Payments.
- 10
Stripe
Stripe's published fee for standard UK cards, 1.5% + 20p, which applies to card payments taken through ResNeo.
- 11
Keep reading
More switching guides
- Salon booking software with no commissionWhat the big platforms charge on new clients, worked through on real appointment prices.
- Booking software price calculatorPut in your own team size, bookings and texts, and compare the monthly bill.
- Chair rental salon softwareEvery chair renter keeps their own diary, clients and payments, on one salon booking page.
Ready to move from Booksy?
Email Booksy for your data today, start your free trial when it arrives, and switch when you are ready.