Take bookings round the clock without lifting the phone. Reduce no-shows with deposits and automated reminders. Run every service from one live diary, with allergens and table assignments ready before doors open.
Emma O'Neill · Anniversary
Guests
Cover 4
Area
Window · Table 12
Time
7:45 PM
Deposit
£40 paid
Kitchen note
Severe nut allergy, communicated to brigade.
Reminder queued
SMS confirm-or-cancel · 24 hours prior
Instagram stories, QR on menus, concierge links inside hotel confirmation emails: all route into ResNeo without copy-pasting details into a rogue spreadsheet tonight at midnight.
ResNeo disappears into your branded pages: fast load, cohesive story, bookings still sync centrally.
Premium mobile UX with your story, imagery, openings, dietary reassurance, perfect when SEO or social clicks convert.
Paste one URL or print QR codes tuned to brunch vs dinner. All roads lead back to sane availability.
You are choreographing heat, timing, and guest emotion in real time. ResNeo keeps booking, money, and guest context off your mental load so the team can focus on the room.
During service, every unanswered call is a party that books somewhere else. Voicemail is not a booking system.
Empty tables at peak time are lost margin you cannot recover. Chasing deposits by hand is awkward and slow.
When the diary, the floor, and WhatsApp do not match, you double-book, disappoint guests, and burn team trust.
Birthday dinners and weekend tables get planned after hours. If they cannot lock a time instantly, momentum fades.
Critical guest details buried in notebooks or texts are a liability. Your team deserves them at a glance.
The booking journey is part of hospitality. Friction upfront sets the tone long before dessert.
Replace voicemail roulette, frantic texts, rogue spreadsheets and siloed notebooks with a cohesive platform, from the moment a guest books online until they walk through your door, with operational clarity for every cover.
Technology should remove anxiety, not add taps. Built-in automation handles repetitive guest comms while you steer the experience that keeps reviews glowing.
Guests book confirmed tables while you prep, plate, or close. Availability and turn times stay yours to govern.
Day sheet for service, table timeline and floor plan for the room: a single operational picture.
Require a deposit or pre-payment where it suits you. Payments go directly to your connected payment account. ResNeo does not hold booking money.
Automated confirmations, reminders, and confirm-or-cancel flows help guests show, or free the table early enough to refill.
Dietaries, allergens, celebrations, VIP notes, not lost between shifts. Carry context from booking to greeting.
Covers, revenue signals, busiest services. See what drives the till without drowning in spreadsheets.
One subscription. No commission on bookings. Standard payment provider fees may apply. The Restaurant plan includes 500 SMS per month (extra at 6p each when you exceed it). Cancel anytime by giving 30 days’ notice. Your subscription remains active until the end of the notice period.
One stack for arrivals, pacing, allergens, deposits, messaging, readable on a mounted iPad behind the podium or on a phone in your pocket walking the floor.
Saturday service
K. Hughes
T4 · Counter
O'Neill anniversary
T12 · Front
Tech NI dinner
PDR
Walk-in hold
M. Byrne
T7
Open
Release buffer
Modern diners expect concierge-level certainty: instant confirmations, humane reminders, respectful deposit language. ResNeo makes your digital handshake as warm as your welcome at the door.
Pick sitting
Party & table
Deposit & confirm
£79
Restaurant plan anchors serious venues without per-cover rake
-80%
typical no-show drop once deposits bite alongside reminders*
+10hrs
weekly headspace reclaimed when comms automate themselves*
*Benchmarks reflective of NI independents layering SMS + Stripe-backed holds; your mileage tracks party mix and policy.
Services, openings, seating, deposit rules: set the guardrails once. Bring your menus and policies; ResNeo adapts.
Your link, QR on menus and windows, website embed. Incoming reservations land in one live diary.
Front-of-house stays in sync from day sheet to floor plan while automation handles the confirmations.
From coastal tasting menus to city brunch institutions, ResNeo aligns with operators who obsess over vibe, pacing, plates, people.
Chronological arrivals and covers visible at arms-length: the view you want clipped to the host stand.
Plan the room visually, reconcile status fast, reduce walk-in clashes with seated guests.
Flags that stand out before service, not buried in inbox threads or sticky notes.
Branded journeys on ResNeo-hosted pages or tucked into your own site without redirect fatigue.
Charge per-booking or per-head; payouts route to your connected account. ResNeo never holds booking money.
Guests respond to reminders; declines release tables back into play before it is too late.
Notes, spends, milestones. Welcome regulars properly even when staffing changes.
Need workshops, tastings, chef collabs or buyouts alongside standard service? Appointment-style sessions stay on tap.
Engineered around sensible data stewardship with row-level safeguards so rival venues never see yours.
Real people when you hit a snag setting up payouts, timings, or comms, not an endless FAQ maze.
Yes. Use RESERVE50 at checkout for 50% off eligible plans, including Restaurant, for six months during our founding partner window. Limited availability.
ResNeo is built for independent operators who want transparent pricing, direct Stripe payouts, and tooling that matches how you actually run service: day sheet, tables, floor plan, deposits, and comms in one stack, without per-cover commission.
Connect Stripe in minutes. When a guest pays, payments go directly to your connected payment account. ResNeo does not hold booking money. You define policy, amounts, and when charges apply.
Absolutely. Add walk-ins and phone reservations manually in seconds so every guest, however they arrive, lives in the same operational record.
The Restaurant plan includes 500 SMS per month. Additional messages are 6p each when you go beyond the allowance.
Yes. If you take timed reservations, covers, or mixed service models, ResNeo flexes to match: single venue today, built for the founders we know best.
Many teams book their first real table the same day: connect payments, add services, define availability, share the link. We will hold your hand if you want a guided pass.
Speak with NI operators who obsess over plating and pacing. Tell us where your pain sits and we'll sketch a launch path that respects service, not spreadsheets.
Floor-first
Day sheet, grid, floor plan: front and back aligned.
500
included SMS/month on Restaurant plan*
*Beyond allowance → 6p each.
We reply within one working day.